VII. Digital technologies increase access and transport efficiency.

Digital technologies outside transport should be used to provide access to jobs and services without the necessity to travel, such as teleworking, digital public services, medical consultations and education. Inside transport, they are to be deployed for greater efficiency through smarter planning and integration, and sharing of capacities and vehicles for people and goods, and for more inclusive services, better information user experiences. 

Yet, some applications bear the risk of adverse effects, such as adding vehicle kilometres, increasing energy demand and excluding certain socio-economic  groups. The transport and the digital community must ensure that technologies are put to work in support of sustainable and low-carbon mobility systems.

Facts and figures

Teleworking during the COVID-19 pandemic: During major lockdowns in 2020, the rate of teleworking reached 47% in Australia, France and the United Kingdom. Even in Japan, where no strict lockdown happened, the teleworking rate increased from 10% to 28% (OECD). In all regions, the percentage of trips to workplaces decreased by at least 40% by mid-April 2020. (Read more: SLOCAT COVID-19 Impacts)

Catalytic measures

  • Invest in affordable and decarbonised public transport and level of service
  • Inform transport planning by user needs and data
  • Use digital tools for enhanced usability of transport services
  • Provide open access to transport data, safeguard privacy
  • Incentivize vehicle and ride sharing
  • Promote digital application to enhance paratransit efficiency
  • Provide on-demand services, where needed, in urban, suburban, and rural areas
  • Develop shared urban logistics platforms
  • Subsidize electric vehicles based on their contribution to access, safety, and use of space
  • Digitise public services for remote access, e.g., tax, social security
  • Support teleworking through legal frameworks (labour law, investment in teleworking infrastructure)
  • Promote the optimization of intermodal solutions: e.g. better integration between road, rail and inland waterways to reduce GHG and increase efficiency (synchromodal, digitalization, etc.)